Store of the Future 2030

Monday, May 8, 2023
4:15 PM - 5:00 PM
Epic Hall

The world in 2030 will look very different to today and how people shop for their food and goods is changing rapidly. However, stores have not changed in any radical sense over the last 40 years and traditional store operating models are coming under increasing pressure. Retail needs a new model to ensure stores remain relevant.

In developing a new framework for the Store of the Future, IGD undertook a global sweep of the major changes taking place in store. These were then segmented to provide a simple model that enables companies to benchmark themselves along the journey towards transformation. This session will outline five key themes that underpin IGD’s Store of the Future model and how best to optimise them to drive growth


Stewart Samuel
Director of Retail Futures

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