FAQ - Shopper Marketing Forum 2017
May 3-4, 2017   •   Fairmont Royal York

FAQ

Please check back for FAQ updates as we move closer to the summit.

Registration

  1. How can I register?
  2. What does my general conference registration include?
  3. Will I receive a receipt/invoice?
  4. When do I receive my pass/badge?
  5. Why is my email address required when registering?
  6. I want to purchase more than one pass, but I don't have the names of the attendees yet. What are my options?
  7. I have already registered, but I am unable to attend. What are my options?
  8. Are press passes available?
  9. Who is Brunico Communications Ltd.?

REGISTRATION

How can I register?

Please feel free to use our easy online registration form. Alternatively, you can contact Event Sales Manager Joel Pinto by email at jpinto@brunico.com or by phone at 416-408-1376.

What does my general conference registration include?

Access to all general conference sessions, Luncheon Roundtables or general lunch and delegate handouts.

Will I receive a receipt/invoice?

Once your registration has been processed, an invoice will be sent to you by email within 24 to 48 hours.

When do I receive my pass/badge?

Badges may be picked up at the registration desk on April 19th from 8am onward. Please note that we do not send out physical tickets.

Why is my email address required when registering?

We need your email address to send you a registration confirmation email that includes your e-invoice. Your email information is private and will not be shared with other delegates. View our privacy policy here.

I want to purchase more than one pass, but I don't have the names of the attendees yet. What are my options?

Please contact Joel Pinto by email at jpinto@brunico.com or via phone at 416-408-1376.

I have already registered, but I am unable to attend. What are my options?

Should you be unable to attend the event, we require notice in writing on or before March 18, 2016 at 5pm. Cancellations made after this date will not be eligible for a refund or credit. All cancellations are subject to an administration fee equal to 50% of the invoiced purchase price.

Your registration may be transferred to another individual at no charge. Should you wish to transfer your registration to another person, please inform us by email at smfcustomercare@brunico.com, at least 24 hours prior to the event. Please be sure to include the following information about the person taking your place:

  • Name and Title
  • Direct Phone Number
  • Email Address
  • Company Name, Address, Website and phone/Fax Numbers
Are press passes available?

Brunico welcomes members of the press at its events when capacity permits/ To be considered for a complimentary press pass, you must be currently employed by an established news organization and you must provide at least one of the following press credentials:

  • A business card with your editorial title from an established publication, including its website address
  • Two PDF files of (or web links to) bylined articles for the publication or online news outlet by which you are employed or for which you will be freelancing during Shopper Marketing Forum 2016. Articles must have been published within the past six months by the same organization
  • A current editorial masthead that includes your name and editorial title
  • An identification card with your title at the broadcast station that employs you
  • An original letter of assignment or a copy of your contract from a publisher or news organization,with an editorial contact included

Please submit your credentials to Alex Khotsiphom (akhotsiphom@brunico.com).

Who is Brunico Communications Ltd.?

The conference is produced by Brunico Communications Ltd., a subsidiary of Brunico Communications Ltd., which publishes realscreen, Kidscreen, Stream, Scripted, strategy and Playback. Read more about Brunico Communications Ltd.

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