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MyEvent FAQ

  1. What is MyEvent?
  2. How do I get my login info?
  3. Can I change my password to something I can easily remember?
  4. How do I upload my Photo?
  5. How do I sign up for sessions?
  6. How do I sign up for “30 Minutes With...”?
  7. How many 30 Minutes With... sessions can I sign up for?
  8. What can I do if during sign up I didn‘t make it into the session I wanted?
  9. Can I cancel a session after I have already selected it?
  10. How can I send a message to another registered delegate?
  11. Where does the email go to, their personal email address or to their email?
  12. Can I email more than one person at a time?
  13. Can I receive notification to my external email address, that another delegate has sent me a message?

MyEvent FAQ Answers

  1. What is MyEvent?

    The online interactive tool designed to help you get a jumpstart on your networking. Registered delegates can search and send messages to each other months in advance of the event. Set up meetings, identify common interests...build partnerships!

  2. How do I get my login info?

    Your login information will be sent to you in your confirmation email following registration. Your user name is the email address that you gave us upon registration. If you have misplaced your password, please contact Customer Care to have it resent at smfcustomercare@brunico.com or 416-408-2448.

  3. Can I change my password to something I can easily remember?

    Yes. Please follow these steps to change your password:

    • Go to your MyEvent Home Page
    • You will see ‘MyEvent Welcome, XXXXX [My Preferences | Sign Out]’ just below the navigation tool bar.
    • Click on “My Preferences”
    • Click on “Log In Setup”
    • Here you type your old password (given to you in your confirmation email) and then choose a new one that can be easily remembered.

    Note: Once you log-in to MyEvent from your usual computer, it will automatically log you in each time afterwards.

  4. How do I upload my Photo?

    • Go to your MyEvent home page
    • Click the “My Info” tab
    • Click on add photo
    • Browse for your picture and select upload photo
    • Resize the picture and select crop photo
  5. How do I sign up for sessions?

    Please go to your MyEvent Home Page and follow these instructions:

    • Once in MyEvent, you will see a navigation bar at the top: Click on “MyAgenda”.
    • A grid with open time slots will generate.
    • At the top of your agenda, click on “Go to Conference Agenda”.
    • Below each session, you will see “Add to MyAgenda” (pre-registration is not required for regular sessions) or “Sign Up” (sessions with limited seating for which pre-registration is required, such as “30 Minutes With”)
    • Please note that “30 Minutes With... session selection will be facilitated via lottery system this year. Please see details below.
      • Please click on the slot you would like.
      • This brings up a dialogue box advising you that you are adding this session to your personal agenda.
      • A green checkmark shows up under session title once you have successfully signed up for it.
  6. How do I sign up for “30 Minutes With...”?

    Selection opened on TBD.

    Please go to your MyEvent home page and follow the instructions below:

    • Once in your MyEvent, you will see a navigation bar at the top: Click on “MyAgenda”.
    • At the top of your agenda you will see a link that says “Go to conference agenda”.
    • After clicking on “Go to conference agenda”, a grid will generate. Contained in the grid will be all “30 Minutes With...” sessions.
    • For each available time slot you will see “Sign-Up” under the session name. Please click on the slot you would like.
    • This brings up a dialogue box advising you that you are adding this session to your personal agenda.
    • A green checkmark shows up under session title once you have successfully signed up for a “30 Minutes With...” session.
    • Repeat the process to sign-up for your second 30 minutes with choice.
  7. How many 30 Minutes With... sessions can I sign up for?

    Each delegate may be assigned a maximum of two (2) 30 Minutes With... sessions during sign up. As session selection for 30 Minutes With... is first come, first served (see above), there is a chance that you will receive less than the maximum number of sessions or, in some cases, none of your selections.

  8. What can I do if during sign up I didn‘t make it into the session I wanted?

    Don't panic! We encourage you to check MyEvent frequently as delegates sometimes make changes to their personal agenda, which may leave a session slot open. Also, you are welcome to check with our room monitor, located outside the speed pitching session room to see if space is available.

  9. Can I cancel a session after I have already selected it?

    Yes. To cancel a session:

    • Please go to your MyEvent home page and follow the instructions below:
      • Click on the green checkmark underneath the session title that you want to cancel
      • A dialogue box pops up advising you that you are requesting to remove the session from your personal agenda
      • Click yes and the session will be removed
  10. How can I send a message to another registered delegate?

    To send a message, please follow these instructions:

    • Go to your MyEvent home page and on the right hand side you will see “Send a message to a delegate”
    • This generates your email to be composed.
    • Here you can search by name or company of the delegate you wish to compose to
  11. Where does the email go to, their personal email address or to their email?

    It depends on the email preference each delegate has chosen.

  12. Can I email more than one person at a time?

    To avoid receiving unnecessary spam, you do not have the ability to send mass emails to the delegates.

  13. Can I receive notification to my external email address, that another delegate has sent me a message?

    Yes. If you want to receive a message in your personal mailbox (outlook, hotmail, etc), please follow these instructions:

    • You go to your MyEvent Home Page
    • You will see ‘MyEvent Welcome, XXXX [My Preferences | Sign Out]’ just below the navigation tool bar.
    • Click on “My Preferences”
    • Click on “Message Notification Set Up”
    • Here you will choose whether you will go to MyEvent to check your emails or you can choose an external email address to have the notifications sent to.
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